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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Schwanbeck

October 16, 2025

5  out of  5
rating by Ryan Schwanbeck
"Steve is great! 10/10 would recommend"
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AGA TRANSPORT

May 27, 2025

5  out of  5
rating by AGA TRANSPORT
"I'm very excited to be a member of state farm and working with Steve he is amazing very professional and helpful what matters most helped me. I'm very satisfied with my agent Steve and my insurance state farm."
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Cierra

May 1, 2025

5  out of  5
rating by Cierra
"I recently had the pleasure of working with Erik Miller & he was amazing! . I was nervous about the price that my insurance would cost monthly due to past insurance companies I have been with, but he truly made the Auto insurance process a walk in the park!! He’s very personable, friendly, knowledgeable and throughly explains everything to you!! I highly recommend him & the State Farm company to anyone looking for an insurance agency that puts customers first!!"
We responded:
"Thank you so much for your kind words and recommendation! I'm thrilled to hear that Erik made your insurance experience so smooth and enjoyable. If you ever have any additional questions, just reach out!"
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Alyssa Markosen

April 9, 2025

5  out of  5
rating by Alyssa Markosen
"Just signed up for a policy with State Farm, and the experience has been excellent so far. The agency was incredibly helpful and took the time to explain all the details in a way other agencies hadn’t. My agent is friendly, responsive, and made the entire process smooth and stress-free. Highly recommend this State Farm team!"
We responded:
"Thank you for the review! I'm glad we were able to assist you with all of your questions on the new policies. We're happy to help you if you have any more!"
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Sydney Young

February 7, 2025

5  out of  5
rating by Sydney Young
"Amanda padilla was absolutely amazing!! I call and asked about my bill. She asked if she could call me right back to make sure she has all the information correct! I truly loved that! I would rather wait for a call back then have the wrong info! When she called back she explained my bill, helped me change my address and saved me more money! On top of that she asked how my kids were!!! She was absolutely the nicest person I could have talked to! She also said that she was going to call and check in on Monday or Tuesday since she saved me money she wanted to make sure I get the right bill! I absolutely love the customer service I had today!! Thank you Amanda for being Amazing!!!"
We responded:
"Thank you for the fantastic review! We're thrilled to hear that Amber provided you with such exceptional service, from addressing your billing questions to checking in on your kids. Your feedback highlights the personal touch we aim for, and we’ll be sure to share your kind words with her. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!"
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Jane A

January 10, 2025

5  out of  5
rating by Jane A
"Erik was a pleasure to work with. Very happy with the coverage we’re getting."
We responded:
"Hello Jane, I'm glad to hear Erik was able to help you! We appreciate your business and look forward to assisting you in the future!"
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Mackenzie Johnson

October 24, 2024

2  out of  5
rating by Mackenzie Johnson
"I initially had a great experience and elected to go through state farm despite the monthly premium being higher than what I had before due to good customer service. However, when I added my husband to my insurance I was told I would have a $20 per month discount for multicar. We never got the discount promised, when I called to check on it I was told that it wasn't set up correctly and that was why. No offer to refund what we were overcharged and the discount still doesn't show. Additionally, we went to change our renters insurance to a new address and the agent put the address in incorrectly multiple times. I didn't notice it was still 1 number off the third time I checked it for him and when I called back to fix it, was told that the price of our insurance went up as it was a new address. They had the wrong building in a multi-building apartment complex but it's literally 20ft away from the original address they had. I asked a question regarding this and then shortly after noticed we had been charged for the updated renters insurance that I did not approve as they significantly increased the price. Communication has been absolutely abismal and it has been error after error without apology or fixing anything. At this point I have spent over an hour on the phone with them just this week. I would recommend going elsewhere."
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Palkovitz Productions

July 15, 2024

5  out of  5
rating by Palkovitz Productions
"I had recently switched insurance policies from progressive to State Farm and what an amazing agency this was, Erik Miller was polite and helped find a better policy for me. Thank you!"
We responded:
"Thank you so much for your kind word! I’m thrilled to hear that Erik provided you with excellent service. We appreciate your business and look forward to serving you in the future!"
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Thomas Hoeffert

June 26, 2024

5  out of  5
rating by Thomas Hoeffert
"Erik is outstanding! Patient and very knowledgeable. Highly recommend!!"
We responded:
"Thank you for your glowing review of Erik! I’m thrilled to hear he providing you with an outstanding experience. We appreciate your recommendation and are here to assist you whenever you need us!"
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Mary Ann Bretzlauf

June 25, 2024

5  out of  5
rating by Mary Ann Bretzlauf
"Amber at Paddock State Farm in Kenosha was great. She investigated my question, got back to me in a timely fashion, and ultimately solved my problem. Good work and good service! Thanks, Amber!"
We responded:
"Thank you for your positive review! I’m glad to hear that Amber provided excellent service and ultimately solving your problem. We appreciate the support and feel free to reach out with any other questions! "
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cody winter

June 21, 2024

5  out of  5
rating by cody winter
"Friendly office, pointed me in the right direction!"
We responded:
"Thank you for your kind review! I'm glad to hear that our office was able to help you and guide you in the right direction!"
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Carter Winter

June 21, 2024

5  out of  5
rating by Carter Winter
"Very professional and detail oriented! Erik walked me through every step of the process to give me a really good understanding of my policy. I highly recommend choosing them!"
We responded:
"Thank you for your kind words! I'm glad that Erik was able to guide you through the process and help you understand your policy better. We appreciate your recommendation at the office and look forward to serving you again in the future!"
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Kelly Bushman

June 13, 2024

5  out of  5
rating by Kelly Bushman
"Lana was super efficient, communicative, and effective in helping me secure my new home owners insurance in a short period of time. Would highly recommend her."
We responded:
"Thank you for your positive feedback! I'm delighted to hear that Lana provided you with excellent service in securing your new homeowners insurance quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Bill Ward

May 22, 2024

5  out of  5
rating by Bill Ward
"I purchased a Harley-Davidson Trike today. Sam at State Farm was incredibly helpful and knowledgeable. He got me the insurance I wanted and sent me the binder and temporary insurance certificate immediately. Definitely a five-star rating! It was, as it always has bee, a pleasure doing business with State Farm! Bill"
We responded:
"Thank you for sharing your positive experience with Sam! I’m glad to hear that he was helpful and knowledgeable in getting you the insurance you wanted. We appreciate your kind words and look forward to continuing to assist you in the future!"
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Kujt Sinani

April 12, 2024

5  out of  5
rating by Kujt Sinani
"Just switched over to State Farm. Two driving factors. One was cost. The other which is just as important as cost was the customer service that Keith Rasch provided. He was excellent in answering all my questions. Plus advising my family and I on the best possible coverage we needed on our house and vehicles. Will definitely be recommending this agency to my family and friends."
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Jay Pipitone

March 4, 2024

5  out of  5
rating by Jay Pipitone
"Keith Rasch is a keeper! My wife and I bought our first home and we had no idea what to expect. As soon as I had my first conversation with Keith I made up my mind that I was going with State Farm. He is a genuine and professional guy that is extremely easy to talk to. He walked us through everything and it made my life a lot easier. He explained things in terms I could understand and I appreciated that. For home owners insurance ask for Keith, you won’t regret it!"
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Eduardo

January 24, 2024

5  out of  5
rating by Eduardo
"They were awesome and super helpful throughout the way. They did an amazing job helping me and my family."
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Kathleen Gavre

January 5, 2024

5  out of  5
rating by Kathleen Gavre
"Great experience working with Brie! She was very prompt in responding, knowledgeable and saved me considerable money. I recommend her to everyone for sure!"
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Cheryl Hench

January 5, 2024

5  out of  5
rating by Cheryl Hench
"I am so happy I made the switch with Steve and his State Farm agency. Not only did he get me a better rate than my last insurance. He was so helpful in answering all my questions in a very timely fashion! Thank you Steve! You’re the Best!!!"
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Brian Dittmar

January 5, 2024

5  out of  5
rating by Brian Dittmar
"I moved my business over to Steve and his team about a year ago from a competitor and I have been very pleased with the service this team has provided. I have found it easy to get ahold of this team anytime I have a question or if an issue comes up. Very please to be working with Steve and his team in Oak Creek."
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CustomMade Closings

August 11, 2023

2  out of  5
rating by CustomMade Closings
"8-11-23 update: Only 2 hrs for Steve to respond to our review, instead of 3 days to respond to an email. Plus, he was able to add his phone number to his response. 8-10-23: Our State Farm policies were bought as part of a "book of business" from our prior agent, who was no longer with State Farm. After a few years, we're so tired of Steve taking days to respond, that we're looking for an agent of OUR choosing."
We responded:
"My team and I are available M-F 9-5. After hours we have support from our corporate partners. I’m so sorry you were unable to reach me or my office. The business name CustomMade Closings, is not in our system and I’m unable to contact you directly as a result. I would appreciate the opportunity to connect to understand what happened so myself and my team are able to improve going forward. Please contact the office at 414-304-5116."
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Tammy Busshardt

April 29, 2023

5  out of  5
rating by Tammy Busshardt
"I cannot express words on how wonderful Brie is. She was with us every step of the way, answering all our emails, answering our questions, helping us on all our policies and making it a very smooth, easy transaction to change to State Farm. She is very good at what she does and I would recommend her in a heartbeat. She saved us almost $300 switching and got a better insurance. She is very professional and gets back to you very quickly. Definitely couldn't have asked for a better person to represent the company and location!"
We responded:
"Thank you for the kind words Tammy. Brie is an asset to our team and we are grateful to have her. We appreciate your business and looking forward to a continued relationship for years to come. "
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jean burgner

July 25, 2022

5  out of  5
rating by jean burgner
"I have been a very satisfied customer of State Farm for many years! I would not go anywhere else because of their prompt service and friendly and understanding manner of business!"
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Noelle Verhein

November 3, 2021

5  out of  5
rating by Noelle Verhein
"Excellent customer service! Quick to respond and schedule an appointment. Was patient and reviewed all my questions! So glad I made the switch!"
We responded:
"Thank you for sharing Noelle! We look forward to working with you and your family for years to come."
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Cynthia Beadle

July 15, 2021

5  out of  5
rating by Cynthia Beadle
"We recently just switched our insurance to Steve and his team. The prices are great and the customer service is top notch. Justin was very helpful with the transition and made sure we had everything lined up that was needed. We can’t say enough good things about them!"