State Farm® Insurance Agent Steve Paddock

"I recently filed a claim for a cracked windshield on a rental and Amber was quick and efficient in getting my claim started and all my questions answered. The whole process took less than an hour including the time spent with claims adjuster which I appreciated since I was on vacation at the time."

"Elijah Knautz was very helpful in getting me switched to my new car insurance !"

"Amber has always been great to work with. She does what she says she going to do. Always pleasant!"

"All of our insurance is with State Farm. Some policies have increased, many have decreased recently and we've received refunds. However Steve's team at State Farm has stayed consistently solid and professional. They provide a clear explanation if premiums increase. Increases are happening industry-wide. Mary Ciotti on Steve's team has been excellent, and has helped us target the best coverage for our family, removing unnecessary coverage, saved us money, and politely answered numerous questions as we added and removed cars, and coverage for our younger drivers, and helped us understand the complicated factors that impact premiums. State Farm has always covered us for life's curveballs, and made the process of claims as simple and straightforward as possible. We've been with State Farm for decades."

"I had great experience with Elijah Knautz. He went above and beyond and made my experience very pleasant."

"Erik helped with my car insurance and got me a great policy on life insurance for me and my family thank you to this amazing team !!!!"

"I’ve had great experiences with Steve’s State Farm office, including working with his associate, Eric, and his entire staff. Kindness, compassion, and good advice are what I have experienced."

"Called and tried to up sell me when I’m just looking for car insurance and then when I said I didn’t like the “bundle” he offered then said “you won’t be a good fit for this company” 0/10 experience"

"Steve is great! 10/10 would recommend"

"I'm very excited to be a member of state farm and working with Steve he is amazing very professional and helpful what matters most helped me. I'm very satisfied with my agent Steve and my insurance state farm."

"I recently had the pleasure of working with Erik Miller & he was amazing! . I was nervous about the price that my insurance would cost monthly due to past insurance companies I have been with, but he truly made the Auto insurance process a walk in the park!! He’s very personable, friendly, knowledgeable and throughly explains everything to you!! I highly recommend him & the State Farm company to anyone looking for an insurance agency that puts customers first!!"

"Just signed up for a policy with State Farm, and the experience has been excellent so far. The agency was incredibly helpful and took the time to explain all the details in a way other agencies hadn’t. My agent is friendly, responsive, and made the entire process smooth and stress-free. Highly recommend this State Farm team!"

"Amanda padilla was absolutely amazing!! I call and asked about my bill. She asked if she could call me right back to make sure she has all the information correct! I truly loved that! I would rather wait for a call back then have the wrong info! When she called back she explained my bill, helped me change my address and saved me more money! On top of that she asked how my kids were!!! She was absolutely the nicest person I could have talked to! She also said that she was going to call and check in on Monday or Tuesday since she saved me money she wanted to make sure I get the right bill! I absolutely love the customer service I had today!! Thank you Amanda for being Amazing!!!"

"Erik was a pleasure to work with. Very happy with the coverage we’re getting."

"I initially had a great experience and elected to go through state farm despite the monthly premium being higher than what I had before due to good customer service. However, when I added my husband to my insurance I was told I would have a $20 per month discount for multicar. We never got the discount promised, when I called to check on it I was told that it wasn't set up correctly and that was why. No offer to refund what we were overcharged and the discount still doesn't show. Additionally, we went to change our renters insurance to a new address and the agent put the address in incorrectly multiple times. I didn't notice it was still 1 number off the third time I checked it for him and when I called back to fix it, was told that the price of our insurance went up as it was a new address. They had the wrong building in a multi-building apartment complex but it's literally 20ft away from the original address they had. I asked a question regarding this and then shortly after noticed we had been charged for the updated renters insurance that I did not approve as they significantly increased the price. Communication has been absolutely abismal and it has been error after error without apology or fixing anything. At this point I have spent over an hour on the phone with them just this week. I would recommend going elsewhere."

"Erik is the best! His customer service skills are incredible and he helped me find the best rates!"

"I had recently switched insurance policies from progressive to State Farm and what an amazing agency this was, Erik Miller was polite and helped find a better policy for me. Thank you!"

"Erik is outstanding! Patient and very knowledgeable. Highly recommend!!"

"Erik Miller was awesome to work with. Not pushy, and always had my best interest as his top priority. I would absolutely recommend him to anyone"

"Amber at Paddock State Farm in Kenosha was great. She investigated my question, got back to me in a timely fashion, and ultimately solved my problem. Good work and good service! Thanks, Amber!"

"I very pleased with the service I received from Mariel Dowell. Mariel has taken care of all my insurance needs in a professional and timely manner."

"Erik is awesome! Super professional, and knew how to thoroughly explain things to me so I could understand!"

"Friendly office, pointed me in the right direction!"

"Very professional and detail oriented! Erik walked me through every step of the process to give me a really good understanding of my policy. I highly recommend choosing them!"

"Lana was super efficient, communicative, and effective in helping me secure my new home owners insurance in a short period of time. Would highly recommend her."